Embark Reviews

I had two dogs tested. One result gave me no new information, just a known fraction of the dog and a guess at what the rest of her might be. The other result is incorrect, indicating only one breed in a dog that does not have one very unique must-have breed characteristic of the identified breed, and otherwise differs from the identified breed. I believe that since his breed is not in the database, a close-enough guess was thrown out. I will be requesting a refund for his botched results and will be sure to spread the word that no new information is likely to be obtained if you have any inkling of what your mixed breed might be. I wonder if the vet who recommended this test is getting kickbacks.

Worst company ever. For three weeks they say my results are done but a glitch in system can’t upload them really well IT can’t figure it out after 3 weeks. Won’t refund my money won’t send anything, horrible company

I contacted embark before purchasing the test to ask if it will tell me how much Timberwolf is in my wolf hybrid dog. Knowing that dogs are descended from wolves I was doubtful they could distinguish a difference (and it turned out I was right) however they assured me it would identify the percent Wolf lineage-so I bought the test. To the contrary the results referenced dogs that I know are not in the bloodline and said nothing about the amount of any wolf presence which I know for a fact this dog is a Timberwolf hybrid. They no doubt lied to get me to purchase the test. Also they have not responded whatsoever to my complaint about their results so I can not in good conscience advise anyone to trust any of their results or lying customer service personnel. Since I was lied to and see that others have made similiar reviews of this test giving actually ludicrous results I can’t consider embark anything but a charlatan organization. To begin with DNA matches are reported as a certain probability of a match which was not indicated in their results which I found very unscientific conjuring up results described as “supermutt” matches possibly being of several different breeds not present in my dog.

I ordered the Breeders kit. In the pic, it shows 5 swabs. Nowhere in the description does it say you only receive 1 swab. When I received my kit and it had only 1 swab, I was shocked. I called and I have sent emails. Noone has responded. I have sent several more emails over the last 2 weeks and still no response. This is false advertising at its finest. I haven't activated the 1 swab I did receive. They should have to send me 4 more since the pic shows 5. I cannot recommend this company!!

Aparently my long haired dog is 100% pitbull terrier.. when I called and suggested it was wrong they told me they were very confident in their lab work. Complete scam. I wish I could upload a picture of my dog on here to show you how inaccurate this result is.

I purchased the Embark DNA kit because it was one of the few that tested for Carolina Dog, which we believe our dog is. The DNA test goes back 3 generations, and the results came back as American Pitbull, Pomeranian, and Shepherd. However, our boy also had an extremely high "wolfiness" score of 20 (Embark states that most dogs are 5 or less). The “wolfiness” score is not really explained very well, and there are no definitive results as to what makes up the score other than it has something to do with past generations. I wish more information had been included about this part of the test because our boy exhibits many of the features, mannerisms, and behavior of a Carolina Dog (aka American Dingo).

Very good service (I sent my swap back from the Netherlands and was helped by customer service a lot).
Detailed results on the DNA and health of my dog came back earlier then predicted. I recommend Embark!

We paid $150 for this product, waited over 3 months for the results, only to get back 3 breed results and be told that 16% of the reminder was "super pup" and could not be calculated. Other DNA tests, like wisdompanel.com define dna results to the percentage. I called to reasonably ask for more defined results or a refund and Riley handled my call. I am sorry to say that he was the most condescending and unhelpful customer service rep I've ever dealt with. He told me that I just didn't understand and that no one could help me, nor would they offer a refund. He also refused to let me speak to a manager to find any other solution. This is a scam & I would NEVER use them again. Your money is better spent elsewhere. BUYER BEWARE.

I have been waiting 8 months for results on my TWO dogs. I’ve written them 3-4 letters & no response regarding test results. I have tried calling them & all I get is “there employees are tied up w/ other customers.” Personally, I wouldn’t have given them a one except I couldn’t have written this review! They must not want to stay in business. I’m really upset w/ this company:(

Definitely save your money. The whole reason I wanted a dna test was to see if my boy was an Isabella! We’ll embark assured me that he IS! Based off his dna results the bully community said they’re (embark) sorely mistaken and the community reached out to them for correction. I requested my money back as I cannot trust them or their results! I wanted to go somewhere more reputable. Hard to do when these embark tests cost me over $300! They refuse and tell me that the colors keep changing and they can’t be responsible for LYING to me smh. It doesn’t keep changing they’re just stupid!